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What to Do When a Pipe BurstsWhen a pipe bursts, shut off the main water valve, turn off power to wet areas if you can do it safely, open faucets to drain the lines, document the damage, and call a plumber for the pipe and a restoration company for the water.What to Do When Your Basement FloodsIf your basement floods, stay out until power near the water is off, identify whether the water is clean, gray, or sewage, move belongings to higher ground, document the damage, and call for professional water removal and drying.How to File a Water Damage Insurance ClaimTo file a water damage insurance claim, make the property safe, document all damage before cleanup, notify your insurer promptly, take reasonable steps to prevent further damage, and keep every report, photo, and receipt.How to Prevent Frozen PipesPrevent frozen pipes by keeping your heat at 55°F or higher, letting faucets on exterior walls drip during extreme cold, opening cabinet doors under sinks, insulating exposed pipes, and disconnecting outdoor hoses before winter.
What to Do After a House FireAfter a house fire, wait for the fire department to release the property, contact your insurer, secure the home with board-up and tarping, avoid touching soot, and arrange professional fire, smoke, and water damage restoration.How to Get Rid of Smoke Odor in a HouseSmoke odor is removed by eliminating its source: cleaning or removing smoke residue from surfaces, fabrics, and ductwork, sealing affected surfaces, and treating remaining odor with professional equipment. Air fresheners only mask it.
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