Skip to content
Patriot Dry: water damage, fire damage, biohazard, and mold remediation
Results
Trash pump and hose removing standing water from a flooded basement

Water Damage Restoration guide

What to Do When Your Basement FloodsCall Now.

Need help now? Call (833) 502-4258.

If your basement floods, stay out until power near the water is off, identify whether the water is clean, gray, or sewage, move belongings to higher ground, document the damage, and call for professional water removal and drying.

Call Now (833) 502-4258 24/7 emergency response

Water actively leaking right now?

Shut off the main water valve if you can reach it safely, keep away from wet outlets and appliances, and call us. Every hour of standing water spreads the damage further.

Call Now (833) 502-4258

Quick answer

The short version

Call Now (833) 502-4258

If your basement floods, stay out until power near the water is off, identify whether the water is clean, gray, or sewage, move belongings to higher ground, document the damage, and call for professional water removal and drying.

For immediate help, call Patriot Dry at (833) 502-4258.

Updated October 16, 2026 · Written and reviewed by the Patriot Dry team

Step by step

What to do, in order

Call Now (833) 502-4258
  1. 1

    Stay safe first

    Do not wade into a flooded basement if water may reach outlets, the panel, the furnace, or the water heater. Have power shut off by a professional if needed.

  2. 2

    Identify the water source

    Clean supply water, gray water from appliances, and sewage or outside floodwater each require different cleanup.

  3. 3

    Stop the source if possible

    Close the water heater or appliance supply, or the main valve. For sewer backups, stop using sinks and toilets.

  4. 4

    Document the damage

    Photograph the water level, belongings, and walls before moving anything.

  5. 5

    Move belongings

    Lift what you safely can onto shelves or carry it upstairs.

  6. 6

    Get water removed quickly

    Professional pumps and extractors remove water far faster than shop vacuums, and drying equipment prevents mold.

Guide

Common causes of basement flooding

Call Now (833) 502-4258

Basements flood from sump pump failures, heavy rain and groundwater, sewer backups through floor drains, and failed water heaters or washing machines. Finished basements add drywall, carpet, and stored belongings that are quickly damaged.

Guide

Is the water dangerous?

Call Now (833) 502-4258

Water from a supply line starts clean, but sewer backups and outside floodwater are treated as contaminated (Category 3). Avoid contact, keep children and pets away, and expect porous materials such as carpet and drywall to be removed.

Guide

Preventing the next flood

Call Now (833) 502-4258

Keep gutters and downspouts clear and directed away from the foundation, test your sump pump and consider a battery backup, and ask a plumber about a backwater valve if sewer backups are a risk.

FAQ

What to Do When Your Basement Floods: questions

Call Now (833) 502-4258

Should I pump out a flooded basement all at once?

Not if the ground outside is saturated. FEMA and Ready.gov advise removing water gradually so outside pressure does not damage foundation walls.

Call now: (833) 502-4258

Is basement flooding covered by insurance?

It depends on the cause. Sewer backup often requires a specific endorsement, and outside flooding usually requires flood insurance.

Call now: (833) 502-4258

Will my basement get moldy?

It can, if materials stay wet for more than a day or two. Prompt drying greatly reduces the risk.

Call now: (833) 502-4258

Who do I call for basement water damage near me?

Call Patriot Dry at (833) 502-4258. A real person answers, helps you make the area safe, and connects you with a local basement water damage professional.

Call now: (833) 502-4258

Is there a 24 hour basement water damage company near me?

Yes. Patriot Dry's line is answered 24/7 emergency response. Call (833) 502-4258 any time, day or night, including weekends and holidays.

Call now: (833) 502-4258

Answers reviewed October 2026 by the Patriot Dry team · Questions not answered here? Call (833) 502-4258.

Your Basement Floods? Call now.

Talk to a real person at (833) 502-4258. We will help you make it safe and get a local professional moving.

  • Answered 24/7
  • All 50 states
  • Insurance documentation
Call Now (833) 502-4258
Call Now (833) 502-4258