
Water Damage Restoration guide
What to Do When Your Basement FloodsCall Now.
Need help now? Call (833) 502-4258.
If your basement floods, stay out until power near the water is off, identify whether the water is clean, gray, or sewage, move belongings to higher ground, document the damage, and call for professional water removal and drying.
Water actively leaking right now?
Shut off the main water valve if you can reach it safely, keep away from wet outlets and appliances, and call us. Every hour of standing water spreads the damage further.
If your basement floods, stay out until power near the water is off, identify whether the water is clean, gray, or sewage, move belongings to higher ground, document the damage, and call for professional water removal and drying.
For immediate help, call Patriot Dry at (833) 502-4258.
Updated October 16, 2026 · Written and reviewed by the Patriot Dry team
- 1
Stay safe first
Do not wade into a flooded basement if water may reach outlets, the panel, the furnace, or the water heater. Have power shut off by a professional if needed.
- 2
Identify the water source
Clean supply water, gray water from appliances, and sewage or outside floodwater each require different cleanup.
- 3
Stop the source if possible
Close the water heater or appliance supply, or the main valve. For sewer backups, stop using sinks and toilets.
- 4
Document the damage
Photograph the water level, belongings, and walls before moving anything.
- 5
Move belongings
Lift what you safely can onto shelves or carry it upstairs.
- 6
Get water removed quickly
Professional pumps and extractors remove water far faster than shop vacuums, and drying equipment prevents mold.
Basements flood from sump pump failures, heavy rain and groundwater, sewer backups through floor drains, and failed water heaters or washing machines. Finished basements add drywall, carpet, and stored belongings that are quickly damaged.
Water from a supply line starts clean, but sewer backups and outside floodwater are treated as contaminated (Category 3). Avoid contact, keep children and pets away, and expect porous materials such as carpet and drywall to be removed.
Keep gutters and downspouts clear and directed away from the foundation, test your sump pump and consider a battery backup, and ask a plumber about a backwater valve if sewer backups are a risk.
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Services that solve this
Each page explains the service in detail, with local pages for your city.
Call Now (833) 502-4258- Emergency Basement Flood CleanupIf it is happening right now
- Basement Water DamageExtraction, cleanup, and drying for flooded or leaking basements, whether from groundwater, a failed sump pump, plumbing, or a sewer backup..
- Water ExtractionRemoval of standing water with truck-mounted and portable extractors, the fastest way to cut drying time and prevent secondary damage..
- Sewage CleanupCleanup and sanitation after sewer backups and overflows.
- Basement Mold RemovalMold removal in basements, where groundwater, high humidity, and past flooding create ideal conditions for growth on walls, framing, and stored items..
Should I pump out a flooded basement all at once?
Not if the ground outside is saturated. FEMA and Ready.gov advise removing water gradually so outside pressure does not damage foundation walls.
Call now: (833) 502-4258Is basement flooding covered by insurance?
It depends on the cause. Sewer backup often requires a specific endorsement, and outside flooding usually requires flood insurance.
Call now: (833) 502-4258Will my basement get moldy?
It can, if materials stay wet for more than a day or two. Prompt drying greatly reduces the risk.
Call now: (833) 502-4258Who do I call for basement water damage near me?
Call Patriot Dry at (833) 502-4258. A real person answers, helps you make the area safe, and connects you with a local basement water damage professional.
Call now: (833) 502-4258Is there a 24 hour basement water damage company near me?
Yes. Patriot Dry's line is answered 24/7 emergency response. Call (833) 502-4258 any time, day or night, including weekends and holidays.
Call now: (833) 502-4258Answers reviewed October 2026 by the Patriot Dry team · Questions not answered here? Call (833) 502-4258.
Your Basement Floods? Call now.
Talk to a real person at (833) 502-4258. We will help you make it safe and get a local professional moving.
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